Water Quality Services

"They came to my home, conducted a thorough assessment of what needed to be done, and explained it all to me -- straightforward in a way that made sense."

I messed around and had one of the other guys come out to the house. I'm left with $1000's of damage I now have to fix. Never again! I can't say enough about the professionalism and competence of Cold is on the Right Plumbers. They came to my home, conducted a thorough assessment of what needed to be done, and explained it all to me -- straightforward in a way that made sense. I believe they are an honest company that stands behind their work (not a company that preys on people when disaster strikes). The plumbing service industry in Austin is full of snake oil salesmen and inexperienced technicians that can cost the average homeowner $1000's more than is needed per job. If you want to take your chances on one of them other guys -- be my guest -- you will NOT get what you paid for -- you will get headaches and that feeling in your gut when you get ripped off. Thank You, Cold is on the Right -- Thank You for being the reputable company that you are -- and providing an essential service the people of Austin need.

John K.

"If you have a plumbing issue, do not hesitate to call them, you will be happy you did."

Cold Is On The Right provided absolutely outstanding customer service. I wholeheartedly recommend them - they show up when they say they will, are professional, and courteous, and they know their plumbing inside and out. I had 3 plumbers out before I called them and they diagnosed and fixed the issue promptly. I cannot say enough good things about them - If you have a plumbing issue, do not hesitate to call them, you will be happy you did.

Katherine W.

"Cold is On the Right installed a new segment of waterline from the water meter to the house after the old waterline cracked."

Cold is On the Right installed a new segment of waterline from the water meter to the house after the old waterline cracked. Billy also tested the PRV and determined it was beginning to fail and included that in the job. He and Jack showed up on time, went right to work, and installed the new PRV and waterline very efficiently. They then tested and adjusted the water pressure, and walked through the house making sure that all the faucets and water heater were working properly. The kitchen faucet required an adjustment and they made it. Overall, Billy knows his stuff and is pleasant to work with, and both he and Jack did a great job, were very professional, and took the time to make sure everything worked before going to their next job. Super plumbers!

Billy D.

"These guys are the BEST! They've come through for us several times in a timely manner."

These guys are the BEST! They've come through for us several times in a timely manner. We appreciate their honesty and professionalism. They are happy to answer questions and think outside the box when it comes to solutions. Plus I love supporting a locally owned and operated business. You can't go wrong with Cold is on the Right AND you'll never forget the name :)

Rob T.

"They are professional and knowledgeable Plumbers."

After last weeks freeze Cold on the Right came out to repair/replace my PRV and fix the pipe at my connection point. It is not too often that I take time to write a review. Santiago and Jake were ABSOLUTELY INCREDIBLE. They are professional and knowledgeable Plumbers. To the management: Thank you for hiring the caliber of professionals the work that Santiago and Jake did was outstanding. GOOD JOB Thanks a ton.

Kevin P.

"We had an excellent experience with Bren and his crew following the recent freeze."

We had an excellent experience with Bren and his crew following the recent freeze. They quickly responded on a Saturday when other plumbers would not. They professionally, and promptly resolved issues with our leaking hot water heaters to minimize disruptions due to lack of hot water. Highly recommend!

Christie G.

"The office staff were wonderful…responsive and very helpful."

The office staff were wonderful…responsive and very helpful. They helped me find a beautiful replacement which their technicians promptly obtained and installed. The service is superb as are the results.

Joyce M.

"Cold is on the Right is by far the best plumbing service in town."

Cold is on the Right is by far the best plumbing service in town. After the freeze of 2021 I had continues plumbing problems. Prior to Cold is on the Right I was dealing with a plumbing company who replaced my hot water heater but couldn’t get my water pressure or hot water to work. They were unsuccessful for months. Eventually I fired them and hired Cold is on the Right. They figured the problem out immediately and cleared my lines out. It was still not an overnight process. But they communicated effectively, showed up on time, and we were able to troubleshoot the problem until all lines were clear and my plumbing issues were completely resolved.

Robert L.